Kakobuy QC Issue Log: From an Unclear Photo to a Recorded Decision

When a QC photo raises a question, make the question specific before asking for another image. A useful issue log connects the item, the visible concern, the requested view and your eventual decision.

This independent guide expands the QC issue and reshoot log. It does not authenticate goods or replace the service's order-specific support and current terms.

Keep the original evidence

Save the first image reference and its date. A later photograph should add context, not erase the observation that led you to ask for it.

1. Identify the item and chosen option

Use a private order reference or a non-sensitive local code. Record the source listing, selected colour and size, quantity and the date of the QC image.

Check that the photo belongs to that item and variant. If the label or identifier is not readable, record the connection as uncertain.

Do not compare a photograph of one size with measurements from a different variant as though they describe the same item.

2. Describe one visible concern

Name the affected area and what you can see: an unreadable size label, a mark near a cuff, or a heel seam that appears uneven. Keep the observation separate from a claim about cause or overall quality.

Record which image and location show the concern. If lighting, angle or compression might explain it, note that uncertainty.

A precise description makes the next evidence request useful. “Please check everything” gives less direction than naming the particular detail you cannot assess.

3. Ask for the view that resolves the question

For an unclear label, request a readable close-up of the label. For a measurement, ask for the tape and both endpoints to be visible. For an apparent asymmetry, a straight-on view of both sides under similar lighting may help.

Keep the request limited to the unresolved detail and use the official support channel available for your order. Record the request date and response.

This page provides a method, not a promise that a particular photo service is available or free.

4. Use a clear request template

Example request: “For my selected item, the size label is not readable in the current QC photo. Please provide a clear close-up showing the whole label, if available. I need to confirm the selected size before recording my decision.”

Replace the concern with your actual observation. Add private order details only inside the service's appropriate account support channel.

Do not claim a defect is confirmed when the current image is simply unclear. State what evidence you need.

5. Compare the original and the reshoot

Keep both image references, dates and any changed viewing conditions. Check that the reshoot shows the same item and the requested detail.

Use Question resolved, Still unclear or New concern with a short reason. A clearer image may resolve an ambiguity without establishing authenticity, durability or fit.

If the requested measurement is still incomplete, record the missing endpoint or unit. Do not replace an unclear number with the value you expected.

6. Follow a worked issue timeline

Illustrative example: on Day A, the size label cannot be read. The issue is Open. On Day B, a close-up is requested. On Day C, the new image shows the selected size clearly, so the label question is recorded as resolved.

The item may still have other open questions, such as an unavailable sleeve measurement. Closing one issue does not close the entire review.

These day labels describe an example sequence, not service response times or a delivery estimate.

7. Separate evidence from a return decision

Record your chosen next action only after checking the actual options, conditions and deadlines available for the order. Do not assume that requesting a reshoot pauses a return window.

Keep a support response, stated deadline and any fee information with their dates. If a deadline or cost is not confirmed, mark it Unknown and seek clarification through the official service.

This guide does not set return eligibility or promise a refund. It helps keep the evidence for your decision organised.

8. Close the issue without losing its history

Use Open while waiting for evidence, Reshoot received when an additional image arrives, and Decision recorded when you have documented your next action. Add the date to each change.

Keep the original observation, request, response, new image and decision reason together. If new evidence changes the decision, append another entry.

Before sharing an example publicly, remove names, addresses, account identifiers, tracking details and private order information. Use local example codes instead.

Kakobuy QC log questions

Does a clear QC photo prove authenticity?

No. It can document a visible detail, but it does not establish authenticity, long-term quality or future delivery.

Should I delete the first photo after a reshoot?

Keep its reference alongside the new evidence so the issue history remains understandable.

What if support cannot provide the requested view?

Record the limitation and decide using the evidence and options actually available. Do not fill the missing detail by assumption.

Does closing one issue mean the whole item passed?

No. Keep each unresolved question separate.

Return to the QC issue log checklist. Send corrections about this independent guide to WhatsApp +8613950785007.

Make a QC question clear in another language

A translated QC request should identify the exact variant and one observable question. Keep the original request and translation together when sharing notes in Polish, Romanian, English or French. For a measurement, identify the two endpoints and unit; for a visible issue, name the location and request a clear angle. Do not translate an unclear photo into a confirmed defect, and do not use the absence of a visible issue as proof of quality. Record whether the next action is to request a photo, ask the service about options or retain the current evidence. A decision log is not an automatic approval of the order.

Polski: Opisz dokładny wariant, miejsce problemu i potrzebne zdjęcie. Nieostre zdjęcie nie potwierdza wady ani jej braku.

Română: Descrie varianta exactă, locul problemei și fotografia necesară. O imagine neclară nu confirmă existența sau absența unui defect.

Français: Précisez la variante, l’emplacement du problème et la photo demandée. Une image floue ne confirme ni un défaut ni son absence.

Check the order-specific QC source in the official Kakobuy service.